The Nigerian Communications Commission (NCC) has emerged as one of the top three best-performing Ministries, Departments and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR), underscoring the Commission’s sustained commitment to transparency, accountability and service excellence.
According to an official signed statement by the Director, Public Affairs, Nigerian Communications Commission (NCC), Nnenna Ukoha, the Commission was ranked third overall following a comprehensive evaluation across key reform indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, as well as official website performance metrics.
The statement noted that the Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC) secured the first and second positions respectively in the assessment, which evaluated all Federal Government MDAs on their implementation of public service reforms and commitment to effective service delivery.
Beyond the institutional awards, the BPSR also recognised 20 outstanding public servants across the federal, state and local government levels for excellence in leadership and public service. Among the recipients were the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.
Representing the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, at the award ceremony held on Tuesday in Abuja, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, expressed appreciation to the Bureau for sustaining the annual assessment framework.
Speaking on behalf of the Commission and other award recipients, Oshadami described the recognition as an affirmation of the NCC’s ongoing reform initiatives and a motivation to sustain improvements in service delivery.
He said the award reflects the Commission’s continuous efforts to strengthen transparency, accountability and regulatory effectiveness within Nigeria’s telecommunications sector.
According to him, the recognition also demonstrates that the Commission’s reforms aimed at enhancing openness and accountability are receiving wider public acceptance while improving consumer confidence in telecommunications services.
Oshadami reiterated the Commission’s commitment to deploying innovative regulatory tools and policies to improve service quality and strengthen consumer protection across the sector.
The statement highlighted several reforms introduced by the NCC over the past two years, including the National Coverage Map, which provides near real-time information on the availability and performance of telecommunications networks nationwide, and the Quarterly Network Performance Reports that offer comprehensive assessments of network quality across the country.
It added that Mobile Network Operators have also been directed to simplify the presentation of their tariff plans to ensure greater clarity for consumers, while operators are required to comply with updated Corporate Governance Guidelines designed to enhance corporate accountability and operational efficiency.
The Commission has equally prioritised the proactive publication of timely and comprehensive industry data to improve transparency and keep stakeholders and consumers adequately informed.
In his remarks, the Director-General of the Bureau of Public Service Reforms, Mr. Dasuki Arabi, commended participating MDAs, particularly the top-performing institutions, for demonstrating commitment to transparency, accountability and open governance in line with established public service standards.
Arabi noted that the annual event, which begins with a public lecture and concludes with an award ceremony, commemorates the United Nations Public Service Day while serving as a platform for recognising institutions that have excelled in implementing reforms and improving service delivery.
The latest ranking builds on the Commission’s performance in 2025, when it was recognised as the second-best-performing Federal Government agency in the BPSR’s website performance assessment. Unlike the previous exercise, the 2026 assessment adopted broader evaluation criteria covering website performance, self-assessment, freedom of information compliance, fiscal transparency and institutional integrity.
